The man was bleeding from his arm and brushed against the walls. The man had defecated on himself and on the floor. The police were called, but the man left the scene. Officer Regina Meeks responded (by inquiring at the drive-thru window) about 45 minutes later. By then, the man had left and police did not enter the restroom on that date.
The following day, when the victims were found, Bojangles' manager Marty King, thinking there was a possible connection between the bloody, disoriented man and the killings, called police twice to inform them of his suspicions. According to Regina Meeks' testimony during the Echols/Baldwin Trial, after the second telephone call, police gathered evidence from the restroom. Investigators wore their same shoes and clothes from the Robin Hood Hills crime scene into the Bojangles restaurant bathroom, conceivably contaminating that scene. Police detective Bryn Ridge later stated he lost the blood scrapings taken from the walls and tiles of the restroom. A hair identified as belonging to an African-American male was later recovered from a sheet which was used to wrap one of the victims.